Q&A

AT HOME LEASING 101

We understand that choosing a place to live is a big decision. That’s why we want to offer some answers to the questions most renters ask about At Home Apartments. You can also get info from our Newsfeed or the At Home resident Resource webpage. And check out our Reviews to learn a little bit more about living with At Home.

How do I rent an apartment or town home?

The usual procedure would be to make an appointment for a tour at the property of your choosing (at least 24 hours in advance). Tour the available apartment or town home, then apply online. Please allow at least 24 hours for application processing. We’ll contact you to schedule a lease signing appointment. Your security deposit will be due at the time of lease signing. We’ll contact you to schedule a key pick-up time. The first month’s rent will be due when you receive your keys.

What are the requirements to lease an apartment?

At Home Apartments does not discriminate against residents or prospective residents based on race, color, creed, religion, national origin, sex, marital status, disability, sexual orientation, or age. At Home Apartments does, however, require favorable credit, an unblemished criminal and previous housing background check and a monthly income three times the monthly rent. For more information contact a community directly and a leasing agent can answer any additional questions.

How do I schedule a tour with At Home?

We ask that you contact the community you are interested in and we can then work with you to find the best time to fit both of our schedules. Out of respect for the health and safety of our current residents, we are only able to show unoccupied apartments. You will be required to wear a mask while in the building in accordance with Governor Walz’s Executive Order 20-81. We also offer virtual tours of our apartments.

Can I schedule a virtual tour?

Yes. Our leasing agents can provide you with a private virtual tour so you find your new home from your couch. Contact the leasing office of the property you are interested in to schedule your virtual tour.

Does At Home allow walk-in appointments?

While you may stop by the community at any time, we recommend that you schedule a tour with our staff to ensure a leasing agent is available to meet with you. Please note that we are only able to show unoccupied apartments at this time and you will be required to wear a mask while in the building in accordance with Governor Walz’s Executive Order 20-81.

Can I take a self-guided tour?

Yes, select communities are offering self-guided tours of vacant apartments and model apartments]. Please contact the community you are interested in to learn more.

How much is At Home’s application fee?

At Home requires a $45 application fee. This fee is non-refundable and covers the necessary background and credit checks.

How much are the community security deposits?

The security deposit varies by property and can be discussed with a leasing agent at the community. Unlike the application fee, the security deposit is fully refundable and will be returned to you the month after you move out less any costs associated with damages, cleaning, or unpaid rent.

What are At Home Apartments’ lease terms?

At Home Apartments asks for a 12-month lease commitment from prospective residents in most circumstances. Shorter leases can be discussed but are not guaranteed. Please speak with a leasing agent at the community you are interested in.

What is At Home’s pet policy?

The At Home Apartments pet policy varies by property and all terms and conditions should be discussed with a leasing agent. Each community webpage will list Pet-Friendly as an amenity if they welcome furry friends.

Can I apply for my apartment online?

Yes, you may apply online on our website for your apartment. Simply shop online, choose your apartment, and click on the Apply Now button. Check Availability >>

Can I pay my rent online?

Absolutely! We want to make it as convenient as possible for you when you pay your rent. In fact, we charge a processing fee for checks. Learn more>>

Does At Home require renter’s insurance?

No, we do not require renter’s insurance, however we strongly recommend obtaining it. Our insurance policy only covers the buildings themselves, and not your personal belongings. Most car insurance providers offer you the option of renter’s insurance, which can sometimes be cheaper when combining it with your vehicle insurance.

Does At Home have furnished apartments?

No, we currently do not offer furnished living at any of our communities.

Does At Home reward resident referrals?

Yes! We offer a $250 rent credit for any resident referrals. The applicant must be approved by management, sign a 12-month lease, and they must indicate your name at the lease signing as to how they found the apartment.

What if I have an after-hours maintenance request?

We offer 24-hour emergency maintenance so when issues do arise we’ve got you covered!

What if I have to move out before my lease is up?

At Home does offer a lease-buyout option if the situation does arise. All terms and conditions should be discussed with your property manager.

How much Notice is required to end my lease?

At Home requires a written 60-day notice to vacate (two full rental periods). Example: Your lease ends on 10/31 and you wish to vacate that day. We need to receive your written request to vacate by 08/31.

What happens to my lease after the initial term is up?

Once you have completed your 12-month lease, it reverts to a month-to-month contract. Even with a month-to-month lease, we still do require a written 60-day notice to vacate.

Does At Home allow sub-leasing?

We do not allow sub-leasing or airbnb rentals at any of our communities.

What is the At Home website privacy policy?

At Home Apartments, LLC understands the importance of your privacy. Please note that this website contains links to other sites that are not owned, monitored or controlled by At Home Apartments, LLC.

We, At Home Apartments, LLC are not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects any information by which you can be personally identified.

Have more questions? Contact us.

This information is subject to change without notice.

Visit At Home Apartments of St. Cloud, MN

We offer a variety of layouts, prices, and locations. Live on or near a bus route with convenient access to many St. Cloud businesses.

Visit At Home Apartments of Kansas City, KS

We invite you to choose from one of our ten communities in northeast Johnson County to make your new home.

1289 Grand Avenue
Saint Paul, MN 55105
651.225.8227 - Contact Us

Visit At Home Apartments of St. Cloud, MN

Visit At Home Apartments of Kansas City, KS

1289 Grand Avenue
Saint Paul, MN 55105
651.225.8227 - Contact Us