Q&A

The usual procedure would be to make an appointment for a tour at the property of your choosing (at least 24 hours in advance). Tour the available apartment or town home, then apply online. Please allow at least 24 hours for application processing. We’ll contact you to schedule a lease signing appointment. Your security deposit will be due at the time of lease signing. We’ll contact you to schedule a key pick-up time. The first month’s rent will be due when you receive your keys.

At Home Apartments does not discriminate against residents or prospective residents based on race, color, creed, religion, national origin, sex, marital status, disability, sexual orientation, or age. At Home Apartments does, however, require favorable credit, an unblemished criminal and previous housing background check and a monthly income three times the monthly rent. For more information contact a community directly and a leasing agent can answer any additional questions.

Please contact the community you are interested in either by phone or email and our team can then work with you to find the best time to fit your schedule. We offer a variety of touring options that can be customized to meet your needs with virtual, self-guided*, or in person by appointment tours available. You can view a full list of our communities here. 

*available in select homes

Yes. Our leasing agents can provide you with a private virtual tour so you find your new home from your couch. Contact the leasing office of the property you are interested in to schedule your virtual tour. You can view a full list of our communities here.

Yes, but we do recommend that you schedule a tour with our staff to ensure a leasing agent is available to meet with you.

Yes, select communities are offering self-guided tours of vacant apartments and model apartments. Please contact the community you are interested in to learn more. You can view a full list of our communities here.

At Home requires a $55 application fee. This fee is non-refundable and covers the necessary background and credit checks. In addition, there is also a $150 administrative fee.

The security deposit varies by property and can be discussed with a leasing agent at the community. Unlike the application fee, the security deposit is fully refundable and will be returned to you the month after you move out less any costs associated with damages, cleaning, or unpaid rent.

At Home Apartments asks for a 12-month lease commitment from prospective residents in most circumstances. Shorter leases can be discussed but are not guaranteed. Please speak with a leasing agent at the community you are interested in.

The At Home Apartments pet policy varies by property and all terms and conditions should be discussed with a leasing agent. Each community webpage will list Pet-Friendly as an amenity if they welcome furry friends.

Yes, you may apply online on our website for your apartment. Simply shop online, choose your apartment, and click on the Apply Now button. Check Availability >>

No, we do not require renter’s insurance, however we strongly recommend obtaining it. Our insurance policy only covers the buildings themselves, and not your personal belongings. Most car insurance providers offer you the option of renter’s insurance, which can sometimes be cheaper when combining it with your vehicle insurance.

No, we currently do not offer furnished living at any of our communities.

Yes! We offer a $250 rent credit for any resident referrals. The applicant must be approved by management, sign a 12-month lease, and they must indicate your name at the lease signing as to how they found the apartment.

We offer 24-hour emergency maintenance so when issues do arise we’ve got you covered!

At Home does offer a lease-buyout option if the situation does arise. All terms and conditions should be discussed with your property manager.

At Home requires a written 60-day notice to vacate (two full rental periods). Example: Your lease ends on 10/31 and you wish to vacate that day. We need to receive your written request to vacate by 08/31.

Once you have completed your 12-month lease, it reverts to a month-to-month contract. Even with a month-to-month lease, we still do require a written 60-day notice to vacate.

We do not allow sub-leasing or airbnb rentals at any of our communities.

At Home Apartments, LLC understands the importance of your privacy. Please note that this website contains links to other sites that are not owned, monitored or controlled by At Home Apartments, LLC.

We, At Home Apartments, LLC are not responsible for the privacy practices of other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects any information by which you can be personally identified.