Maintenance Appreciation
At Home Apartments believes that a great living experience goes beyond beautiful apartments and convenient locations. It’s the dedicated people behind the scenes, especially our incredible maintenance teams, who make apartment living truly enjoyable. In honor of Maintenance Appreciation Month, we asked our residents to help us shine a light on the exceptional work of these teams. The responses we received were overwhelmingly positive, and the heartfelt words shared by our residents speak volumes about the dedication and professionalism of our maintenance staff.
Whether it’s minor repairs or urgent issues, the feedback is unanimous—our maintenance staff is always there to lend a helping hand with a smile. Many of our residents have mentioned the team’s promptness, saying they “respond to maintenance requests quickly,” and are consistently “friendly, hardworking, and professional.”
But it’s not just about fixing things. Our maintenance teams go the extra mile by making personal connections with residents. Several residents highlighted our teams’ friendliness saying they could count on them to “stop to chat” and loved how our teams even make friends with their dogs! Others speak of the friendly greetings they receive in passing, with one resident noting, “They always say hello and ask how I’m doing.”
These small gestures of kindness and attentiveness make a world of difference to our residents. One heartwarming story from The Reserve highlights how a maintenance team member, Adan, helped a resident feel right at home during a difficult time. “When I got my keys and opened the door to my apartment, a young man greeted me with a wide smile and said, ‘Hi there! Welcome home!’ He keeps this community running, and he does it with a smile.”
Whether you’re looking for a new apartment or are a long-time resident, know that our maintenance teams are here to make sure your living experience is comfortable, safe, and stress-free. Their professionalism, efficiency, and warm personalities create a community that truly feels like home.
Thank you to all the amazing maintenance professionals across our properties. You make our communities great places to live, and we couldn’t do it without you!